The WAMOA Leadership Seminar is a two day event designed to elevate the professionalism of attendees through classroom instruction as well as networking with peers from around the state.
2017 Leadership Seminar Agenda
Thursday, March 9th
10:00 am-12:00 pm Registration/check in
12:00-1:00 pm: Lunch provided at hotel
1:00-2:30: Karen Foster:
The Essentials of Excellent Customer Service
2:30-2:45: Break
2:45-5:00: Karen Foster:
Continue: The Essentials of Excellent Customer Service
5:30-6:30: Hospitality bar at hotel
6:30-: Dinner at hotel
Friday, March 10th
7:30-8:15 am: Breakfast provided at Hotel
8:30-10:15 am: Karen Foster:
Understanding the Four Generations of Employees
10:15-10:30 am: Break
10:30-noon: Karen Foster:
Continue: Understanding the Four Generations of Employees
12:00 PM: Lunch served in meeting room (boxed)
12:30-1:00 pm: Karen Foster Summary
1:00 pm adjourn
T: (509) 276-7341 PO Box #1955
E: office@wamoa.org Deer Park, WA 99006
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